Bodh Gem and Crystals is the operator of https://www.bodhgemandcrystals.com/. By placing an order through this website you will be agreeing to the shipping terms and conditions mentioned below.
Shipping costs are calculated based on the weight of the products.
Our refund policy is ALL SALES FINAL for all products except jewellery. Jewellery products include rings, necklaces, earrings and fancy bracelets. The products have to be returned within five working days to get the full refund. The refund excludes courier charge of returning the products to BODH GEM AND CRYSTALS.
Products will be dispatched within two working days of order placement.You will receive an email in case of any delay.
Transit Time Domestically
Transit time for domestic shipping would be 3-4 days after dispatch unless due to any unforeseen circumstance or Coronavirus situation the order is delayed.
Delivery Time Exceeded
In case the delivery time has exceeded stipulated time, please contact the customer care sothat we can conduct an investigation.
Upon product dispatch, the customers will receive the tracking id of their order based on updates made by our shipping partners.
Parcel Damaged in Transit
In case of damage caused in transit, contact the customer care through email or call. If applicable on the product purchased, refund or replacement will be processed after investigation undertaken by us.
Parcel Lost In Transit
In case of a parcel lost in transit, If applicable on the product purchased, refund or replacement will be processed after investigation undertaken by us.