Bodh Gem and Crystals is the operator of https://www.bodhgemandcrystals.com/. By placing an order through this website you will be agreeing to the shipping terms and conditions mentioned below.
We have different offers on regular shipping on all pre paid domestic orders (India). Orders are dispatched in the next 2-3 working days. In the event that the item(s) are being customized, please allow up to ten days for your order to ship.
We are able to ship internationally via FedEx. The amount charged depends on your country of purchase and will be calculated at checkout. Currently there is no free shipping available on international orders. Orders will be dispatched in the next 2-3 working days. In the event that the item(s) are being customized, please allow up to ten days for your order to ship. We cannot be held accountable for unforeseen weather conditions, custom clearance processes, and courier company caused delay delivery time.
For Domestic Orders (within India) taxes and duties are charged during the checkout.
For International Orders
Any import duties and taxes are charged when the parcel reaches the destination country, must be paid by the recipient. We cannot estimate the value of duties and have no control over these charges as customs policies vary from country to country. If you have questions related to custom charges please contact your local customs office. Please keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.
Upon product dispatch, the customers will receive the tracking id of their order based on updates made by our shipping partners.
All sales are final, there is no refund, return or exchange policy for international orders. In case of receiving damaged/ broken products, please share images of the parcel and product on firstname.lastname@example.org, for us to evaluate and send you another piece if required.